VENUEMASTERS FAQ

Please find responses below to some of the frequent questions we are asked. If your query is not covered in the list or if you wish to give feedback on the service provided by VENUEMASTERS and the member venues, please use the contacts form.

What is the link between venuemasters, meetingvenuesuk and groupstayuk?

All these websites are owned and operated by Venuemasters. The main Venuemasters website provides an overview of who we are and what we do and the venues that we promote. Meetingvenuesuk.com promotes the meeting facilities available at over 70 academic venues across the UK. Groupstayuk.com promote the group accommodation available at over 30 academic venues across the UK.

Is there a fee involved to use the search system?

No, our professional team will process your enquiry, made via either meetingvenuesuk or groupstayuk, free of charge and there are no hidden costs.  

Do Venuemasters receive commission when I book a meeting room?

There is no commission on meeting venues or group accommodation bookings made as a result of using our enquiry service. Our main income comes from an annual membership fee paid by the venues we represent and various promotional opportunties they are involved with.

Do venues pay commission to agencies?

Some venues will pay commission and they can be contacted directly to check this.

How long will it take for venues to respond to my enquiry?

A list of venues which can accommodate your meeting venues or accommodation enquiry will be sent to you within 24 hours. Our member venues then have another 24 hours to respond to you directly, although you may hear from some venues before this time.

Are venues just available during student vacations?

Although there are more meeting rooms and bedrooms available during vacation periods, the majority of academic venues now have some meeting facilities available throughout the year at anytime.

What do the rates include?

Day rate refers to 'Day delegate rate' - this rate generally includes meeting facilities, audio visual and catering requirements and the cost is per delegate per day.
24-hour rate - this rate generally includes meeting facilities, accommodation & catering, and in many cases will also include use of AV equipment and leisure facilities and the cost is per delegate per day.
Group B&B rate - this rate generally includes bedroom accommodation and breakfast for groups of 10 or more and the cost is per delegate per day.

Please note however that these details do vary between venues and the exact requirements of the customer so must be confirmed at the time of your booking. 

Who are your members?

Academic venues in the UK & Republic of Ireland. Membership is for venues which are either owned by an educational establishment or whose core business is the provision of further, higher or professional education.

I am from a venue, how do I become a member?

All applications for membership are subject to approval by the Board of Directors. To find out more about the eligibility criteria and the annual fees and benefits, please contact Natalie Hudson, Marketing Services Manager on 0114 249 3090 or e-mail natalie@venuemasters.co.uk

How do the Venuemasters websites use cookies?

Our websites uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

A cookie is a piece of information that a web site transfers to the cookie file of the browser on your computer's hard drive. On visiting the Venuemasters web site, a cookie will be placed on your computer automatically by the web site. More information regarding the use of cookies can be found at http://www.allaboutcookies.org