|JUBILANT Warwick Conferences are in seventh heaven . . . after scooping major awards at two ceremonies in London.
They have followed up their hat-trick triumph at the prestigious Meetings and Incentive Travel Awards with four honours at the Hospitality Assured for Meetings assessment, the industry’s professional service standard.
It was very much a case of practice makes perfect in their latest success story as they were acclaimed for achieving outstanding Best Practice scores at the Meetings Industry Association ceremony held in the capital.
Warwick Conferences also won an unprecedented three awards at the Meetings and Incentive Travel gala dinner for Best UK Management Training Centre, Best Academic Venue and Best Value For Money facility.
“It’s been a remarkable success story for us recently,” proclaimed Cathy McGreevy, Head of Sales and Marketing at Warwick Conferences. “But this is recognition for the high standards achieved by everyone and reinforces our position as a market-leader in the country. The fact that we achieved a clean sweep in the Best Practice scores reflects that we have all been working much closer together over the past two years and have brought everything into line in terms of setting standards.”
The training and conference venue won four separate awards for achieving excellent Best Practice scores in their Hospitality Assured for Meetings assessment, the professional kitemark for the industry.
It is the first time Warwick Conferences have received this acclaim across the board as their three training and conference centres, Radcliffe, Scarman and Arden, were honoured along with Warwick Hospitality.
They were among a select number of venues to receive this recognition when the awards ceremony was held at the Manderin Oriental Hotel.
Warwick Conferences joined an elite group of 120 companies nationwide when they achieved high scores in the highly-coveted Hospitality Assured for Meetings accreditation, gaining a score of 74% across the board.
They were among the first to be externally reassessed against the new revised HA-M standard; 12 key principles with interrelated elements that essentially provide a comprehensive framework against which an organisation’s approach to managing customer service can be assessed.
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